Question 1

What sizes do you offer?

Accepted Answer

We offer a wide range of sizes for both men, women and kid's, from XS to plus sizes, ensuring that everyone can find their perfect fit. Please refer to our size guide on each product page for detailed measurements.

Question 2

How can I find the right size?

Accepted Answer

We provide a detailed size chart on each product page to help you find the right fit. If you’re unsure, please feel free to contact our customer service team for assistance.

Question 3

What is your return and exchange policy?

Accepted Answer

We accept returns and exchanges within 7 days of delivery. Items must be unworn, unwashed, and in their original packaging with tags attached. For more details, please visit our Return & Exchange Policy page. If it is under available to return policy

Question 4

How long will it take for my order to arrive?

Accepted Answer

For orders within India, delivery usually takes 3-7 business days. International deliveries take between 7-15 business days, depending on the destination.

Question 5

How do I track my order?

Accepted Answer

Once your order is shipped, you’ll receive an email with the tracking information. You can use the provided tracking number to follow your package’s progress.

Question 6

Do you ship internationally?

Accepted Answer

Yes, we ship internationally to most countries. Shipping costs and delivery times vary by location, which will be calculated at checkout.

Question 7

What are the shipping charges?

Accepted Answer

We offer free shipping on all orders within India. For international orders, shipping charges will be calculated based on the destination and weight of the package. Exception for some location, charges available for India as well

Question 8

Can I cancel or modify my order?

Accepted Answer

Orders can only be canceled or modified before they are shipped. Please contact our customer service team as soon as possible if you wish to make any changes.

Question 9

Do you offer cash on delivery (COD)?

Accepted Answer

Yes, we offer cash on delivery (COD) for orders within India. Please note that additional charges may apply for COD services.

Question 10

What payment methods do you accept?

Accepted Answer

We accept a variety of payment methods, including credit/debit cards, UPI, net banking, and wallets. For international orders, we accept payments via credit cards and PayPal.

Question 11

Are your products sustainable or eco-friendly?

Accepted Answer

Yes, we are committed to sustainability and use eco-friendly fabrics and materials whenever possible. We also prioritize working with ethical manufacturers.

Question 12

Can I gift wrap my order?

Accepted Answer

Yes, we offer gift wrapping for special occasions. You can select this option at checkout for an additional charge.

Question 13

How can I contact customer support?

Accepted Answer

You can reach our customer support team via email at info@suvchintan.com . We’re happy to assist you with any queries.

SuvChintan